Professional IT Certificates
Program Description
AWC's professional IT (Information Technology) certificates are designed to provide learners with working knowledge in troubleshooting, customer service, networking, operating systems, system administration, security, the fundamentals of building IT infrastructure on Amazon Web Services (AWS) and optimizing the use of AWS Cloud and how they fit into cloud-based solutions. Each of the certificates can be completed in one or two semesters.
Graduates of the certificates will learn a wide range of skills and gain industry specific experience in:
- Demonstrate a knowledge of and skills in customer service, troubleshooting, networking protocols, and system administration.
- Identify the benefits of cloud computer for business and describe the economic advantages of cloud computing and select services using the AWS Management Console and choose among AWS storage options to meet performance requirements.
- Create Virtual Private Clouds on AWS.
- Select storage, compute, database, and networking resources to improve performance and evaluate metrics for applications.
- Use Elastic Load Balancing (EBL) to scale services and manage Identity and Access Management (IAM) to limit access and maintain security.
- Integrate principles when migrating or designing new applications for the cloud, including security, reliability, high-performance, and cost efficiency.
- Formulate decisions based on recommended architectural principles and best practices, evaluate AWS compute and networking options, and examine alternative support options and features.
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Career Outlook
Successful completion of one or more of the professional IT certificates may lead to employment in a variety of different occupations and industries. Below are examples of related occupations and annual median wages.
| Cloud Practioner Supervises the architecting and deployment of applications within AWS platforms; develops plans for the adoption of cloud solutions; manages and monitors cloud platforms; and designs and builds applications on the cloud. |
$80,000-$120,000 |
| Cloud Architect Creates well-informed cloud strategies and manages the adaption process; regularly evaluates cloud applications, hardware, and software; develops and organizes cloud systems; works closely with IT security to monitor the company's cloud privacy; and responds to technical issues in a professional and timely manner. |
$80,000-$180,000 |
| Professional IT Support Entry-level IT technician/Helpdesk positions where individuals install and configure software and computer systems, troubleshoot and resolve issues with software or hardware, walk colleagues or clients through steps to help them resolve their technical problems, maintain procedures and reports that provide technical support to the entire organization. |
$40,000-$60,000 |
Contact Information
Department Contact(s)
Faculty/Staff Contact(s)
| Name | Title | Phone | |
|---|---|---|---|
| Patrick Brown | Coordinator of IT Stackable Certifications | (928) 317-6168 | patrick.brown@azwestern.edu |
| Salil Dhawan | Professor of Computer Information Systems | (928) 317-7675 | Salil.Dhawan@azwestern.edu |
| Dawnelle Franklin | Professor of IT Stackable Certifications | (928) 317- 6377 | Dawnelle.Franklin@azwestern.edu |