Students have a variety of options for paying for classes. Students must pay fees and tuition once they are registered. If a student doesn't pay their fees and tuition the college has the authorization of de-registering them from their classes. So it is important that a payment option is selected immediately.

Forms of payment include cash, Visa®, MasterCard®, Discover® Card, money order, or check.

  • Make checks and money orders payable to Arizona Western College.
  • Important — Write your AWC student ID number in the bottom left-hand corner of your check or money order.
  • Please do not send cash in the mail.
  • United States legal tender is the only currency acceptable for payment.
  • Bank drafts, checks and/or money orders drawn on United States financial institutions are accepted contingent upon clearance through our banking facilities.

All financial obligations are due and payable at the time they are incurred if the payment due date for a given term has passed. If payment in full is not received by the stated deadlines, you may be de-registered from your classes. Random administrative de-registrations occur at the discretion of the College through the end of the official drop/add period. Payment for any courses not dropped prior to the end of the official drop/add period will be the student’s responsibility.

The college accepts no responsibility for dropping you from the specific classes you intended not to take. It is your responsibility to officially drop a class during the official add/drop period of any semester or class, if you decide not to attend. Officially dropping will ensure that you will not be charged for classes that you do not attend.

Financial Aid Disbursement (FAQ)

Financial Aid must be awarded on your student account to hold registered courses. If it has not, you are responsible to pay your expenses at the time of registration. If you decided NOT to attend AWC; it is your responsibility to drop or withdraw your class(es). You will also be responsible for immediate repayment of your grant and/or scholarship if you never attend class(es), or if you drop or withdraw, or if your class(es) are canceled. It is important that you contact us at (928) 344-7637 if you have Financial Aid and make any changes to your registration.

Tuition is calculated at the student's date of birth. If the student adjusts their schedule after their birthday, the new rate will apply to their account even if it's in the same semester.

Refund Options and Policies

Refund Options

Starting Spring 2019 Arizona Western College has partnered with BankMobile Disbursements to deliver student’s financial aid refunds and other payments.  We are committed to delivering 100% of your refund at no cost, providing students with clear choices and offering great customer service.

Be on the lookout for your Personal Code. Once it arrives, simply follow these three simple steps to make your refund/payment preference selection.

Please indicate your preferred refund/payment method
  1. Visit: RefundSelection.com
  2. Enter your Personal Code.
  3. Select how you want your money delivered.

When it comes to deciding how to get your money, you deserve choices.

Your choices are:

  • DEPOSIT TO AN EXISTING ACCOUNT
    • Once BankMobile receives funds from your school, funds can be transferred to your existing personal account. Usually it takes from 1-2 business days for the receiving bank to credit the money to your account.

  • DEPOSIT TO A BANKMOBILE VIBE CHECKING ACCOUNT
    • If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives the funds from your school.

Learn more about how to receive your financial aid refund and BankMobile Disbursements.

Learn more about this digital-only, non-interest bearing checking account for students.

Questions about BankMobile or BankMobile Vibe?  Visit their site to review FAQ’s, access social media accounts or contact a service agent.

Terms of Agreement
For additional information, view our CONTRACTS & COMPLIANCE with BankMobile, a Division of Customer Bank.

Refund Policies

Refund of Tuition and Special Fees

Refunds are processed automatically on a weekly basis after the start of each semester. Refunds may be combined with financial aid disbursements, and therefore may be subject to financial aid disbursement dates. If payment was made by credit card, the refund will be applied back to your credit card and you will be notified by mail. All other refunds will either be mailed to the student’s last known address or returned to the appropriate financial aid program, as applicable. Refunds of less than one dollar will not be processed.

Dropping a Class

Students who officially drop one or more classes during the designated add/drop period of any semester or class will be refunded all tuition and special fees. The College accepts no responsibility for dropping you from the specific classes you intended not to take. It is your responsibility to officially drop a class during the official add/drop period of any semester, or class, if you decide not to attend. Officially dropping will ensure that you will not be charged for classes that you do not attend.

Refunds and Dropping a Classes

If you need to drop a class, you must follow the steps below to ensure a refund. Please read all categories to under- stand what your deadline is for dropping your class. You need to review each class in your schedule as they may have different drop deadlines depending on the type and length of your class.

Type of Class Session
Full-semester FALL or SPRING classes, including online or hybrid classes, and in-person classes meeting more than one day a week  Official "Drop" action in your Student Planning (online) profile must be filed prior to or during the first five (5) days of the semester.
Full-semester FALL or SPRING in-person classes meeting only one day a week Official “Drop” action in your Student Planning (online) profile must be filed by 11:59 P.M. before the second (2nd) class meeting
Full-semester SUMMER classes Official "Drop" action in your Student Planning (online) profile must be filed prior to or during the first three (3) days of the semester.
Short term in-person classes. Short term is any class that meets less than the full-semester but more than four times during the semester, like but not limited to 12-wk, 8-wk, or 4-wk classes Official “Drop” action in your Student Planning (online) profile must be filed by 11:59 P.M. before the second (2nd) class meeting.
Short term online or hybrid classes Official “Drop” action in your Student Planning (online) profile must be filed by 11:59 P.M. before the first (1st) class meeting.
Classes that meet a total of FOUR TIMES OR LESS Official "Drop" action in your Student Planning (online) profile must be filed by 11:59 P.M. before the first (1st) class meeting.
Dropping any other time Is counted as a WITHDRAWAL and will not include a refund.

You will not be automatically dropped for non-payment. If you wish to drop a class, you must take action in the Student Planning online platform, or have someone in Academic Advising assist you in the Student Planning platform.

The College accepts no responsibility for dropping you from the specific classes you intended not to take. Officially dropping will ensure that you will not be charged for classes that you do not attend.

Canceled Class

Fees for classes canceled by Arizona Western College will be fully refunded. A net reduction in total credits due to changes in enrollment or the cancellation of a class may qualify a student for a refund. Financial Aid recipients should refer to the Financial Aid section of the catalog for further clarification.

Military Deployment

Military personnel called to active duty for war or national disaster may apply for a full refund from Arizona Western College. Please see total withdrawal below for detailed instructions. Tuition assistance waivers may also be available through your service branch’s education office. Please contact your service branch education office for more information.

Class Withdrawals After the Add/Drop Period

The student must provide the “Last Date of Attendance” on the withdrawal form received by the Attendance and Registration Office. The “Last Date of Attendance” and the date the form was received for processing will be recorded for reporting and compliance requirements.

For a partial withdrawal, no refund request will be considered, charges will remain on the student’s account, and classes will be reflected on the student’s transcript.

For total withdrawal from all classes, students may be eligible for a full refund of all tuition and special fees. Please see “Extenuating Circumstances Refund Criteria” section for the criteria that must be met. An administrative charge not exceeding the lesser of $100 or 5% of charges assessed the student will be deducted from all refunds after the add/drop period. All financial obligations must be satisfied prior to a total withdrawal from the College. Requests for a refund after the end of the refund period must be submitted by a Petition for Extenuating Circumstance Refund form to the Business Services Office.

Extenuating Circumstances Refund Criteria

Students withdrawing from classes for one of the following reasons may request a full refund of tuition and special fees, provided courses have not been completed. Student must submit a Petition for Extenuating Circumstances Refund form to the Business Services Office within 30 days following the semester end. All decisions made by the college are final.

  • Serious illness verifiable by a doctor's written statement that the illness prevents the student from attending all classes for the semester. (Excludes existing chronic conditions—students are responsible for properly balancing school with known chronic conditions)

  • Serious illness or death of an immediate family member that prevents the student from attending all classes for the semester.

  • Death of a student. Appropriate documentation must be provided before a refund can be given.

  • A student in the Armed Forces or the Arizona National Guard who is called to active duty and assigned to a duty station, verifiable by a copy of the orders, will be allowed to withdraw and receive a 100% refund of tuition, provided courses have not been completed.

The following reasons do NOT qualify as extenuating circumstances:

  • Difficulty adjusting to college
  • Academic Issues
  • Teaching method or dislike of an instructor
  • Inaccessibility to resources, i.e. compatible software/ hardware, etc.
  • Lack of knowledge of pertinent deadlines
  • Time or scheduling conflict
  • Transportation Issues
  • Financial Issues
  • Child Care Issues

To be eligible for a Petition for Extenuating Circumstances Refund, you must

  • Withdraw from all courses

  • Submit a Petition for Extenuating Circumstances Refund form to the campus Business Services Office

  • Present any supporting materials to the Business Services Office with your completed refund request and withdrawal form

  • Request the refund within 30 days following the semester end.
    Limitation: Never attending is not an allowable refund exception or an excuse of the debt incurred through registration.

Special Fees

Transportation Fee:
A $5 fee is charged each Fall and Spring to all students except La Paz County residents. This fee provides students a 6-month pass for unlimited use of YCAT. Spring semester's pass is valid January 1st through June 30th and Fall semester's pass is valid July 1st through December 31st. Students and employees can obtain the necessary transportation sticker at the AWC Cashier's Office. AWC employees not already taking classes may pay $5 at the AWC Cashier's Office to ride for the semester.

 

Frequently Asked Questions

Log on to Student Finance section of Self-Service. Account details are broken down by semester.

Yes. You may pay these fees, along with many other miscellaneous charges.

Cashiers accept cash, personal check or money order, Visa, MasterCard or Discover. Payments may be made online through Self-Service using Visa, MasterCard or Discover

The Arizona Western College Barnes and Noble Bookstore provides a wide range of academic as well as personal necessities. In addition to new, used, rental textbooks, and e-books, students will find gifts, clothing, school supplies, snack food, and other general merchandise with the official college logo. Significant educational computer software discounts are offered to students. The textbook reservation program is in place through the store website for those students that would like to reserve their textbooks early. Special orders can also be placed at the bookstore.

Store Manager: Chad Will
Website: https://awc.bncollege.com
Phone: (928) 344-7583
Fax: (928) 344-7713

Hours of Operation: (during Fall & Spring semester)
Monday - Thursday 7:30 am - 5:00 pm

Extended hours offered the first two weeks of each semester.

Used textbooks are bought year-round.

Bookstore Voucher

Approved and registered Federal Financial Aid recipients, who are eligible to receive the Pell Grant only, will have a bookstore credit authorization automatically available to purchase textbooks and other supplies at the AWC Bookstore during the designated time frame. Bookstore vouchers are only available during the fall and spring semesters. Please refer to the above schedule for availability dates. Voucher amount depends on enrollment status and Pell Grant eligibility.

Purchase your books using your Financial Aid:
Bookstore voucher authorizations will be available August 13 through August 28, 2018, at the campus bookstore. **If you have a private scholarship or Federal Loan recipient, you must contact the AWC Disbursement office to activate your voucher.

**The deadline for bookstore opt-out is July 26, 2018

Loan and scholarship recipients must request a bookstore credit authorization at the AWC Disbursement Office. Once requested, please allow 3 business days for the bookstore voucher to process. Email us your request.

Bookstore OPT-OUT Terms and Conditions:

If you don't want to participate in the bookstore voucher process, you must complete the authorization to OPT-OUT BOOKSTORE VOUCHERS FORM. By submitting this form, you have authorized Arizona Western College to cancel the release of ALL your Title IV funds (Pell Grant, SEOG, Direct Loans, etc.) to the AWC Bookstore. Valid for 5 years.
(**If you are completely withdrawing or have stopped attending your courses and are receiving Federal Financial aid, please refer to the policy on the catalog under Return of Federal Funds Policy.**)

Active Duty military personnel may be eligible for tuition assistance programs. Please contact your branch Education Officer for additional information on available programs. The college requires that an official authorized Tuition Assistance Voucher is submitted on or before the day of registration. Failure to submit an approved voucher or full payment may result in de-registration of classes. Any overpayment made by the student will be refunded to the student upon receipt of the approved Tuition Assistance Voucher.

Refunds for overpayment are issued each week through the Disbursement office.

Officially dropping classes before the end of the official drop/add period ensures a student will not be charged. Dropping after the end of the official drop/add period is counted as a Withdrawal and the student is still responsible for all charges.

Drop deadlines vary depending on the schedule of each particular class. Students are responsible for checking the drop schedule for each class they are registered for as every class on their schedule does not necessarily have the same drop deadline.

No. Log on to Student Finance section of Self-Service to set up payment plans online.

Once you’ve logged in to Self-Service, select the "Student Finance" link, which will display the account activity. Then select on the "Payment Plan" menu link under Student Finance breadcrumb list at the top of the page. Next, choose the button titled "Proceed to Processor" which will open in a new browser window or tab. Payment plans made through the AWC Payment Plan allow the college to make adjustments (i.e., increases and decreases) to your agreement and payment amounts according to NACHA guidelines. Students will be responsible for any additional costs incurred after the initial payment plan is completed.

A student cannot terminate a payment plan as long as they have an account balance. Once their account is paid in full, no further payment plan payments will be attempted.

If a drop is eligible for a refund and it creates a credit on a student’s account, the reimbursement will either be issued to the credit card used to pay or sent in a check to the address on file if the original payment was made by cash or check. No special request is needed for a refund to be processed.

No. Please see someone in the Disbursement Office about financial aid funds.

Students who plan to live in the residence hall are required to pay for their room and board before they are allowed to check-in. Students must be registered for a minimum of 12 credit hours to be eligible. A deposit of $100.00 and proof of immunizations are required before a room will be assigned.

Once the account has been deemed “uncollectible” (typically after reaching 120 days past due) the account will be turned over to the College’s collection agency or any other private or government agency/program needed to collect the debt.

Additional Questions?

Have questions about payment?
Contact the Cashier's Office

Email: accounts.receivable@azwestern.edu
Phone: (928) 317-7666
Fax: (928) 317-6026
Location: 3C - Top Floor
Hours:
Monday - Thursday: 7:00am - 7:00pm

Have questions about financial aid disbursement?
Contact the Disbursement Office

Email: disbursement@azwestern.edu
Phone: (928) 344-7637
Fax: (928) 317-6026
Location: 3C - Top Floor
Hours:
Monday - Thursday: 7:00am - 7:00pm