Student Laptop Rental

How do I request and pay for a laptop?

  1. Students are able to visit the Cashier Window in the College Community Center (3C Building) at the Yuma Campus or call (928) 317-7666.
  2. Students will pay the rental fee as designated by the fee structure approved for the calendar year.
  3. Students will receive a printed receipt if paying at the Cashier Window or must print one if they are paying via phone or online. That receipt must be presented to the Service Desk for laptop rental.

When and where do I pick up my laptop?

  1. Students will receive a printed receipt that must be presented to the Service Desk for laptop rental. The receipt will accompany the rental form for proof of payment.
  2. Upon visiting the Service Desk (located in the Learning Resources (LR) building) at the Yuma Campus, a technician will:
    • Review the laptop form with the student.
    • Confirm the return date for the laptop.
    • Inspect the laptop for proper operation and any damage prior to handing it over to the student.
    • Have the student log into the laptop.
    • The Rental form will be signed by the student and the technician issuing the

What device and equipment will I receive?

Students will receive a Windows-based laptop and charger.

How long do I get to keep my laptop?

The checkout agreement you are signing is for the current term. At the end of each semester, you will need to return the laptop to the Service Desk by the due date designated on your rental form. If not returned by the designated date, your account will be charged $350 for a replacement laptop. If you remain a currently enrolled student, and desire to rent a laptop for a consecutive semester, you can bring poof of payment and we can extend your rental. Failure to request an extension or return the laptop within one week of the last date of the term you were enrolled in will result in the $350 replacement fee as specified in the rental form.

When do I need to return my laptop?

Laptops must be returned within one week of the last day of the semester

What happens if my laptop gets lost or damaged?

Unreturned, lost, or excessively damaged laptops will result in up to a $350.00 charge. Failure to pay the fee will result in having your student account frozen, and you will not be able to register for classes or access transcripts and may be deregistered for upcoming classes. Any unpaid debts may also be reported to a collection's agency.

Will I be able to download the applications I need for my classes?

Students can install any other software they require without contacting technical support. You can access Office 365 here and utilize online versions of Office or download a full version on the laptop.

Please plan to store any of your saved documents either on an external thumb drive, or on the One Drive associated with your Arizona Western College Office 365 account. If your laptop ever needs to be restored to factory default, files stored on the computer will not be backed up and the Service Desk is not able to provide student file support. Examples of backup locations include:

  • Cloud storage location (Office365 OneDrive, provided by the College)
  • External USB drive
  • Personal Dropbox or Google Drive accounts

What if I have technical problems with my laptop?

The Technology Service Desk will provide limited support for hardware issues not pertaining to physical misuse, and software issues only pertaining to restoring the machine to factory default.

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If you don't see a result for your search, contact us: submit a ticket or call us at (928) 317-5892.
Walk-In Support is located in the LR Building.

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