WHAT IS AN AWC NETID?

The "AWC Net ID" is your AWC user account. This is the username that is used to provide you access to all AWC systems (student or faculty/staff), CanvasStudent Planning, and Self-Service.


HOW DO I GET AN AWC ACCOUNT?

Once you have been accepted, you will automatically receive a notification of your account being created and the steps on how to access it.  This information is sent to the personal email address you provided during your application process.


HOW DO I GET AN EMAIL ADDRESS?

Student email addresses are automatically created as part of the creation of your AWC Account.


WHAT IF I FORGET MY PASSWORD/PASSPHRASE?

If you have forgotten your password, you can reset your password by visiting selfservice.azwestern.edu.  Please ensure you provide the same personal email address you provided in the applicant process. If you need assistance, please contact the Service Desk. Our phone number is (928) 317-5892.

View step-by-step instructions.


HOW DO I CHANGE MY PASSWORD/PASSPHRASE?

If you want to change your password, you can reset your password by visiting selfservice.azwestern.edu.  Please ensure you provide the same personal email address you provided in the applicant process. If you need assistance, please contact the Service Desk. Our phone number is (928) 317-5892.

View step-by-step instructions.


I AM LOCKED OUT OF MY ACCOUNT. WHAT DO I DO?

If your account is locked, you're likely to see a message that states, "contact your admin" or "contact your local systems administrator" or "contact your local administration."

If this is the case, please contact the Service Desk. Our phone number is (928) 317-5892.

Knowledge Base Search

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If you don't see a result for your search, contact us: submit a ticket or call us at (928) 317-5892.
Walk-In Support is located in the LR Building.

Title Summary Updated
CRM Engage - Faculty CRM Engage for Faculty Refer students to resources. Open CRM Engage ENGAGE is a Customer Relationship Management (CRM) system designed to … 03/02/23
Multi Factor Authentication  (MFA) What is MFA? Multi-factor authentication (MFA) is used to ensure that digital users are who they say they are by requiring that they provide at least two pieces of evidence to prove their identity.… 02/28/23
Printing - Students Printing - Students Printing is available for students in the AC building computer Lab, Student Success Center and Library. For more information or troubleshooting, staff at each of the… 02/27/23
Laptop Checkout Program The recent increase in online and remote learning has also increased the need for students to have their own laptop, which we recognize is not feasible for everyone. FAQ How do I request a laptop… 02/01/23
Voicemail Access your AWC Voicemail while Out of the Office There are two different ways employees can access their AWC voicemail box while away from their phone and/or outside of the campus telephone system… 12/01/22