CRM Engage for Students

Connect with resources/ask for assistance.

Open CRM Engage

ENGAGE allows currently enrolled students with a quick and easy way to connect with multiple resources. Once a request for assistance is submitted, you will receive an automated email with additional information and you should expect a phone call from the appropriate office staff.

How to access ENGAGE

Request Assistance Process

  • Sign in.
  • To request help, simply click Assistance.

CRM Engage Screenshot

  • Select a topic.

CRM Engage Screenshot

  • Add a Comment that provides more information on what type of assistance you need, and click Submit:

CRM Engage Screenshot

For any issues accessing the portal, please contact:

Marco Diaz
marco.diaz@azwestern.edu
(928) 344-7626
Schedule a Meeting

Knowledge Base Search

Enter your search below and click the apply button.
If you don't see a result for your search, contact us: submit a ticket or call us at (928) 317-5892.
Walk-In Support is located in the LR Building.

Title Summary Updated
Canvas - Students   Open Canvas Check Canvas Status As part of AWC’s Strategic Plan objective focused on enhanced technology and our work to provide an amazing student experience, we have a new Learning… 11/20/23
Canvas - Faculty   Open Canvas Check Canvas Status Course Evaluation Checklist The Course Evaluation Checklist was provided by Instructure as a guide for best practices… 11/20/23
Student Laptop Rental Student Laptop Rental How do I request and pay for a laptop? Students are able to visit the Cashier Window in the College Community Center (3C Building) at the Yuma Campus or call (928) 317-7666… 08/21/23
Account and Password WHAT IS AN AWC NETID? The "AWC Net ID" is your AWC user account. This is the username that is used to provide you access to all AWC systems (student or faculty/staff), Canvas,… 08/14/23
Multi Factor Authentication  (MFA) What is MFA? Multi-factor authentication (MFA) is used to ensure that digital users are who they say they are by requiring that they provide at least two pieces of evidence to prove their identity.… 08/10/23

Can't find the answer to your question?

Contact our support team.

Call Us

(928) 317-5892
Or ext. 75892

Create Ticket

Submit a ticket!

Email Us

servicedesk@azwestern.edu

AWC’s Technology Service Desk is available to students, faculty, and staff
If you have questions about your account or password, visit the Account/Password support page.