Technology Certifications for Credit Professional Development

Improve your professional skills or embark on a new career with In-Person, Live Online, and Self-Study classes.

AWC Career and Technical Education offers this one-day Accounting Certificate for those wanting a generalized coverage of topics from the accounting cycle. This certificate is ideal for office staff working in the accounting department as well as business owners needing a basic understanding of accounting processes.
The Adapting Your Leadership Style webinar teaches students how to recognize different leadership approaches and adjust their style to effectively lead diverse teams and situations.
AI Fundamentals for the Modern Workplace is an introductory workshop designed for professionals, educators, and lifelong learners who want to understand artificial intelligence and its growing role in today's workplace. No programming or technical background is required. Participants will explore core AI concepts, discover practical applications across industries, and gain hands-on experience using AI tools to enhance productivity and decision-making.
El taller de Atención al Cliente brinda una comprensión clara de lo que significa ofrecer un servicio de calidad tanto a clientes internos como externos. Durante la capacitación, se analiza cómo la actitud personal influye directamente en la experiencia del cliente y se aprende a identificar sus necesidades de manera efectiva. Además, el taller enseña a brindar una atención excepcional en persona, por teléfono y a través de herramientas en línea para generar lealtad y retorno al negocio. También se desarrollan habilidades para manejar clientes difíciles con profesionalismo y empatía.
A basic computer course introduces students to the fundamental concepts of computing, including hardware components like the CPU, memory, and storage, as well as software applications. The course covers essential skills such as operating systems, basic programming, and data management, providing a solid foundation for further studies in computer science.
Building Ethically Sustainable AI Frameworks focuses on establishing responsible, long-term approaches to the use of artificial intelligence in the workplace. Participants will learn how to develop ethical AI guidelines, create accountability measures, and implement frameworks that promote transparency, fairness, and trust. This workshop provides practical strategies for organizations seeking to integrate AI responsibly while supporting business goals and ethical standards.
The Business Writing Essentials course equips professionals with the key principles and practical strategies needed to craft clear, polished, and impactful written communication. From emails and memos to letters, reports, and other business documents, this course helps you develop the confidence and skill to write with clarity, purpose, and professionalism in every workplace situation.
In collaboration with the Coalition of Arizona County Code Enforcement Officials (CACCEO), Arizona Western College (AWC) is offering an online certification course to Arizona County Code Enforcement Officials as well as the general public.
Ed2Go offers budget friendly career training courses as well as individual professional development classes. Courses can be completed at your own pace with a maximum completion time of 6 weeks.
Excel 2021/365 Charts and Pivots provides advanced tools for analysis and presentation of complex, realistic data in Excel. Course ware coverage includes how to build more complex functions, use data analysis tools, make an impact with powerful chart and presentation features, and collaborate with other users.
Excellent customer service is about creating positive experiences through respectful, attentive, and solution-focused interactions. It requires active listening, clear communication, and a genuine desire to help others. By consistently meeting customer needs and resolving concerns with professionalism, service providers build trust and loyalty. Great customer service turns everyday interactions into lasting impressions.
El curso de Fundamentos de Marketing En Internet proporciona a los participantes las habilidades necesarias para llevar a cabo investigaciones de mercado, desarrollar campañas efectivas de marketing en internet, identificar su mercado objetivo, comprender su marca y como encontrar clientes potenciales de manera efectiva.
This workshop will guide you in building a strong LinkedIn profile and crafting compelling written sections that reflect your professional brand. You'll learn how to expand your network, develop a content strategy, and apply your skills through hands-on practice. To top it off, you'll receive a professional headshot to enhance your profile presence.
An introductory course of the QuickBooks Pro accounting software, including setting up a new company and chart of accounts; recording transactions with customers, vendors and employees; managing lists; running reports and customizing them; changing forms and generating letters. Prerequisites:Familiarity with the PC.
Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. At the end of this workshop, participants should be able to understand your personal expenses, know the benefits of making a budget, set financial goals, develop good spending habits, learn how to pay off debt, and learn how to effectively make a budget.
This course serves as an introduction to students who want to learn the basics of Microsoft Excel. Students will learn the basic concepts of how to navigate spreadsheets, enter and delete data, use formulas and perform basic formatting functions. The focus of this course will be to familiarize students with using Microsoft Excel.
This course serves as an intermediate study to students who want to know more about Microsoft Excel. Students will learn ways to make their job easier and increase the sophistication of data reporting and analyzing, focusing on time-saving techniques, advanced “how-to” options, and further exploration of Microsoft Excel features.
This course serves to explore the built-in features and advanced features Excel has to offer. They will use shortcuts, new techniques, and key codes to work faster and smarter.
This Power BI workshop introduced participants to the core features and capabilities of Microsoft Power BI for data analysis and visualization. Attendees learned how to connect to multiple data sources, clean and transform data using Power Query, and create interactive dashboards and reports. The workshop also covered fundamental data modeling concepts and basic DAX calculations to enhance insights. Through hands-on exercises, participants practiced building visualizations that support data-driven decision-making. Best practices for report design and sharing insights with stakeholders were emphasized. By the end of the workshop, participants gained practical skills to confidently analyze and present data using Power BI.
Learn the essential tools and features of Microsoft Word 2019 in this beginner-friendly workshop. Participants will gain hands-on experience with formatting, editing, and creating professional documents. Perfect for students, professionals, or anyone looking to build a strong foundation in Word.
Navigating AI Ethics, Bias, and Law explores the ethical, social, and legal considerations surrounding artificial intelligence in today's workplace. Participants will examine the responsibilities of organizations using AI, learn how bias can affect AI-driven decisions, and gain an understanding of emerging legal and regulatory considerations. This workshop helps learners make informed, responsible decisions when implementing and using AI technologies.
The productive work habits webinar helps students develop strategies to manage time, stay organized, and maintain focus throughout their day. It covers techniques like goal setting, prioritization, and minimizing distractions to improve efficiency. Participants will leave with practical tools to build routines that support academic and personal success.
The development of skills, attitudes, and understandings that aid the individual in various communication situations, person-to-person communication, public speeches, discussions, and report presentations with the special emphasis on the study of the various principles of speech composition, audience analysis, and techniques of public address.
The Social Media in the Workplace course provides participants with diverse insights into utilizing social media effectively within a professional setting.
The SpouseWorks Scholarship (formerly MyCAA) is a workforce development program that provides financial assistance to eligible military spouses for the pursuit or maintenance (including continuing education courses) of a license, certification, or associate's degree necessary to gain employment in an occupation or career field.
Strategic AI Integration & Creative Application builds on foundational AI knowledge and focuses on using artificial intelligence as a practical business tool. Participants will learn how to identify opportunities for AI adoption, support innovation, improve operational efficiency, and develop AI strategies that align with organizational goals. Through real-world examples and hands-on activities, learners will explore how AI can enhance both business processes and creative work.
This “Talk Like a Leader” workshop equips participants with essential communication strategies to inspire confidence and clarity. Attendees will learn phrases that convey vision, foster strong relationships, demonstrate accountability, and deliver constructive feedback effectively. The session also emphasizes the importance of appreciation and meaningful praise to build trust and motivate teams.
This Team Building for Managers webinar equips leaders with practical tools to strengthen trust, communication, and collaboration within their teams. Through engaging discussion and real-world scenarios, managers will learn how to motivate employees and foster a positive team culture. The session emphasizes actionable strategies that can be applied immediately to improve engagement and performance. Participants will leave feeling confident and inspired to lead more connected, high‑performing teams.
The Toughest Supervisor Challenges workshop teaches leaders how to approach difficult situations with realism, restraint, and resolve. Participants learn practical strategies to resolve employee conflicts, minimize the impact of layoffs, support performance improvement, and manage sensitive issues fairly while preparing for discipline or termination. The session also covers taking control in crisis situations, ensuring supervisors lead with confidence and responsibility.
El webinar Visión para los Negocios brinda a los participantes una comprensión integral de cómo tomar decisiones estratégicas en un entorno empresarial dinámico y cambiante. Durante la sesión, se explora la importancia de desarrollar una estrategia sólida de gestión de riesgos para anticipar y minimizar posibles impactos negativos en la organización. También se refuerza el uso práctico de los conocimientos financieros como base para evaluar oportunidades, controlar recursos y mejorar el desempeño del negocio. Asimismo, el webinar impulsa el desarrollo del pensamiento crítico, permitiendo analizar situaciones desde diferentes perspectivas. En conjunto, estos aprendizajes fortalecen la capacidad de liderazgo y la toma de decisiones informadas en el mundo empresarial.
Women and Leadership identifies the specific challenges imposed on women in the workplace and provides an in-depth look at how they can combat these obstacles to maximize their strengths - helping not only women, but all professionals and organizations as they work to build the leadership skills of their employees.