Bring Your Team to the Next Level

Workforce Development provides convenient customized training for your business or work unit in a wide variety of areas in a classroom setting, online or delivered at your work site.

Contact Info
Phone: (928) 317-6168
Fax: (928) 317-6183
Location: AWC Downtown Center
Monday - Friday: 8:00am - 4:00pm

View our entire Workforce Development Catalog.

Investing in Your Team Improves Culture, Productivity

In today’s competitive economy, businesses are looking for a reasonable return on investment of their time and resources, and investment in expanding job skills is a smart decision. Higher skilled employees are less likely to lose their job should a business need to reduce staff, and employees who feel like their workplace invests in them report higher job satisfaction.

Our courses are delivered just the way you need them, including.

  • Annual Retreats
  • Staff Development
  • Staff Meetings
Customized training course topics include
  • Adapting Your Leadership Style
  • The Art of Effective Communication
  • The Art of Influencing Others
  • Assertiveness Skills
  • Balancing Priorities
  • Behavioral Interviews
  • Budgeting Basics
  • Business Etiquette
  • Challenging Negative Attitudes
  • Coaching Conversations
  • Communication Mystery Solved!
  • Conflict Management
  • Creative Problem Solving
  • Critical Thinking Skills
  • Culture Competency
  • Customer Service Over the Phone
  • Dealing with Difficult Customers
  • Defining Team Roles and Responsibilities
  • Delegating for Growth
  • Developing Positive Relationships at Work
  • Developing Your Direct Reports
  • Diversity Awareness Training
  • Effective Listening Skills
  • Emotional intelligence
  • Employee Engagement
  • Ethics in the Workplace
  • Financial Intelligence
  • Fundamentals of Strategic Planning
  • Getting Things Done
  • How to Handle Change and Upheaval
  • How to Make Yourself Indispensable
  • How to Manage Your Emotions
  • Ideas Into Action
  • Increasing Your Emotional Intelligence
  • Leadership 101
  • Leading Others Through Change
  • Learning to Manage
  • Managing Mangers
  • Managing Offsite Employees
  • Managing Stress
  • Managing Teams
  • Meeting Management
  • Mental Models
  • Motivating Employees to be Their Best
  • The Multi-Generational Workplace
  • Navigating Difficult Conversations
  • Organizational Trust
  • Performance Management
  • Positive Approaches to Resolving Performance and Conduct Problems
  • Preventing Workplace Harassment
  • Productive Work Habits
  • Real-World Project Management
  • Resilience
  • Resolving Conflict at Work: Improving Workplace Relations
  • Selling Essentials: Coaching for Performance
  • Selling Essentials: Developing Clients for Life
  • Selling Essentials: Opening the Sales Call
  • Selling Essentials: Presenting Solutions, Overcoming Objections and Closing the Sale
  • Selling Essentials: Prospecting and Territory Management
  • Selling Essentials: Understanding the Sales Cycle
  • Selling Essentials: What to Ask and How to Listen
  • Skillful Collaboration
  • Social Media at Work
  • Solid Business Writing
  • Succession Planning
  • Super Manager
  • Supervision Communication Skills
  • Systems Thinking
  • Taking Control of Conflict
  • Talk Like a Leader
  • Team Building
  • Team Excellence
  • Time Management
  • The Toughest Supervisor Challenges and How to Overcome Them
  • What Customers Really Want
  • Why We Struggle with Tough Decisions
  • Women and Leadership
  • Various Computer courses

View our entire Workforce Development Catalog.

Contact Info

Phone: (928) 317-7674
Fax: (928) 317-7615
Registration Hours:
  • Monday - Friday: 8:00am - 4:00pm