Get the support you need.
Call us at (928) 317-5892
AWC’s Help Desk is available 24 x 7 x 365 to support our students and employees. Help Desk support can be obtained by calling (928) 317-5892. Our agents will answer your call, and a ticket will be created for each request. You will be able to check the status of your ticket on the Service Portal by visiting https://azwestern.myportallogin.com/.
Please note: When calling the AWC Help Desk, you will be greeted with a pre-recorded welcome message with prompts, and calls will be recorded for quality assurance purposes.
You can also search the Knowledge Base below for helpful articles and how-tos.
If you have questions about your account or password, visit the Account/Password support page.
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| Title | Summary | Updated |
|---|---|---|
| OneDrive | Why can I only share my documents with some people? The Office 365 subscription is limited to only share files with other individuals who have an AWC student or employee account. Please note, if… | |
| Office 365 | One of the benefits of being a student or employee at Arizona Western College is access to Microsoft’s Office 365. What is Microsoft Office 365 Education? Office 365 is a Microsoft… | |
| Zoom | WHAT IS ZOOM? Zoom is an application that allows cross-platform chat and video conferencing. It’s a tool for meetings and communication wherever there is a WIFI or Cellular signal. The college… |