How can we help?

Popular Topics: Accounts, Passwords, Canvas, Self-Service, View All.

Home / Support Home / Topics / Laptop Rental Program

Laptop Rental Program

We are excited to announce a new Laptop Rental program offered to students starting this fall. The recent increase in online and remote learning has also increased the need for students to have their own laptop, which we recognize is not feasible for everyone. We are pleased to offer laptops for rent to full time currently enrolled students.

The rental fee is $75 for the first semester and $75 each semester thereafter. For laptops rented in the Fall 2020 Term only, the $75 rental feel will cover Fall 2020Winter 2020, and Spring 2021 terms if the student remains enrolled at Arizona Western College. Rental includes a laptop, charger, protective sleeve, and optional mouse. Beginning in the spring semester financial aid funds can be used toward the rental fee. For Fall term, you will need to pay the fees.

FAQ

How do I request a laptop?

For the initial laptop distribution planned in the Fall 2020 semester, please use the laptop rental bookings form to reserve a laptop and set an appointment at your preferred campus location during the week of November 2nd. Once you have submitted the reservation, you will need to do the following before you arrive for your appointment:   

  1. Review the rental agreement form. You will be filling this out and signing it at the time you pick up your computer.
  2. Login to Self-Service and pay the required fees for the laptop rental. These charges will be placed on your account within 24 hours of the time you submit the reservation. If you have an existing payment plan, your payment plan will be adjusted to absorb the rental charges.

For the initial distribution dates and times, we only have 200 computers available to rent to students. Please reserve your laptop today. If we run out of laptops, your request will be put on a backlog list for the next group of laptops received.

If you cannot find a time that fits your schedule, please email servicedesk@azwestern.edu to schedule another time.

When and where do I pick up my laptop?

Please arrive at the designated campus location at the day and time of your appointment with proof of payment and your student ID.

Campus Location
Yuma 3C Distribution Center
San Luis San Luis Learning Center Front Desk
LaPaz County Parker Learning Center Front Desk

During your 15-minute appointment, we will verify you are enrolled as a full-time student and that you have paid the rental fees. You will then verify the laptop is in working condition and review and sign the rental agreement.

If your request for a rental laptop cannot be fulfilled immediately, you will be put on a waiting list and will be contacted once additional laptops become available.

What device and equipment will I receive?

Students will receive a windows-based laptop, charger, protective sleeve, and optional mouse.

How much does it cost to rent a laptop?

Laptop rental is $75 for the first semester, and $75 each semester thereafter. Once the charge has been placed on your account, payment can be made online through Self-Service or with a cashier in the business office.

For laptops rented in the Fall 2020 Term only, the $75 rental feel will cover Fall 2020, Winter 2020, and Spring 2021 terms if the student remains enrolled at Arizona Western College.

Can I use my financial aid to pay for a laptop?

In future terms financial aid awards can be applied to the cost of the laptop rental. For Fall semester, all financial aid has been disbursed and so the student will be responsible for making this initial rental payment online through Self-Service or at a cashier in the business office.

How long do I get to keep my laptop?

The rental agreement you are signing is for the current term. If you remain a currently enrolled student, you may request an extension of this rental agreement each semester by contacting the technology services department. Failure to request an extension or return the laptop within one week of the last term you were enrolled in will result in late and/or laptop replacement fees as specified in the rental agreement.

Can I use my laptop during winter and summer terms?

If you remain a currently enrolled student at AWC and are in good standing, you may keep the laptop during the winter and summer terms.

When do I need to return my laptop?

Laptops must be returned within one week of the last day of attendance. Laptops returned after one week will be charged a fee of $50 per week until returned.

What happens if my laptop gets lost or damaged?

Unreturned, lost, or excessively damaged laptops will result in up to an additional $350.00 charge. Failure to pay the fee will result in having your student account frozen, and you will not be able to register for classes or access transcripts and may be deregistered for upcoming classes. Any unpaid debts may also be reported to a collection's agency.

Will I be able to download the applications I need for my classes?

The laptop will come preloaded with the following:

  • Windows 10 operating system
  • Latest version of Firefox, Chrome, and Respondus Browsers
  • Latest version of Zoom
  • Office 365 Installed *

* To use Office 365, launch any Office product (Word, PowerPoint, Excel, etc.) and login using your ToroMail address when prompted.

Students will have the ability to install any other software they require without needing to contact any tech support.

Please plan to store any of your saved documents either on an external thumb drive, or on the One Drive associated with your Arizona Western College Office 365 account. If your laptop ever needs to be restored to factory default, files stored on the computer will not be backed up.

What if I have technical problems with my laptop?

The Technology Service Desk will provide limited support for hardware issues not pertaining to physical misuse, and software issues only pertaining to restoring the machine to factory default.