Global Supply Operations
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In the Global Supply Operations Certificate program, participants will receive a comprehensive overview of modern global supply chain operations. Students will examine key components such as procurement, inventory management, logistics, transportation, customer service, operations, quality management, and performance measurement. Emphasis will also be placed supply chain analytics in the context of evolving global networks. The course emphasizes ethics, stakeholder relationships, and includes field experience where students analyze a real company, meet industry leaders, visit logistics businesses, and build career skills through resume development and interview practice.
Program Purpose
To provide students with continuing learning opportunities in logistics.
Learning Outcomes
- Examine core components of global supply chain operations, including procurement, logistics, and customer service
- Identify performance metrics and quality management practices used in supply chain operations
- Recognize cultural norms and business practices to effectively manage customer service in global relationships
- Conduct a comprehensive case study on a real-world company
- Prepare a professional resume and demonstrate interview skills for logistics and supply chain roles