National Retail Foundation (NRF) Certification Trainings
- AWC has partnered with National Retail Foundation (NRF)
- up 3 weeks of class per training
- Choose one or all four of the industry-recognized credentials below:
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Retail Industry Fundamentals
Customer Service & SalesBusiness of Retail: Operations and Profit Specialist Warehouse, Inventory & Logistics
Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.
Date(s)/Cost
TBD
In-Person/Online/Zoom
Register at AWC Reskilling & Technology Center
$350 or $400 for each credential OR $1,500 PER STUDENT for all four credentials
INCLUDES CLASS, MATERIALS, AND EXAM VOUCHERS
Seating is limited. TO REGISTER & PAY CALL (928) 317-7674
Details
Field of Interest
Retail and/or Customer Service and Warehouse, Inventory & Logistics
National Retail Foundation (NRF) is the industry standard for a career in retail.
Type
In-Person/Online/Zoom
This course is not eligible for Financial Aid
What You'll Learn
Upon completion of the class students will be able to:
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Retail Industry Fundamentals Specialist allows learners to develop basic customer service skills, math skills to conduct sales transactions, and an understanding of the retail industry, its impact on the economy, and the diverse jobs available. Industry-led and validated, this online credentialing program is designed for job seekers and current entry-level retail workers looking to advance their career in the industry.
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Customer Service and Sales: The second level of the National Retail Foundations curriculum, this class focuses on how to communicate effectively with customers in a retail sales environment. Learn how body language, a growth mindset, and active listening can turn an unhappy customer into a loyal customer. Learn from local industry leaders in virtual meetings during class, talk to managers, and find a career you can thrive in. Completion of this class and a passing score on the final exam will earn you a nationally recognized certification.
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Warehouse, Inventory & Logistics Specialist: This course will help the student understand the importance of supply chains and the flow of goods. They will see how warehouses are designed and operated and practice calculating and explaining key performance metrics. They will learn about safety measures and they will explore critical warehousing roles and how to succeed in this exciting career path.
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The Business of Retail: Operations and Profit is a 13-lesson program geared toward those interested in advancing their career in the retail industry or gaining a more in-depth understanding of how a retail business is run. Learners will have the opportunity to develop a further understanding of merchandising, marketing, store operations, loss prevention, and best practices for advancing their careers in the industry.
Career Opportunities
NRF Foundation help land jobs and get promoted in the retail industry and beyond.
Who should take the course?
- Students who are developing workplace readiness skills and looking for a first job.
- Students interested in or currently working in a customer facing role, whether in retail or another industry.
- Students interested in advancing your career or in owning and operating a business.
- Students interested in understanding supply chains and developing workplace readiness skills for roles in warehouses, distribution or fulfillment centers.
NRF training and credentialing program provides foundational employability skills to help people land jobs and get promoted in retail and beyond.
Contact Information
- Continuing Ed
- (928) 317-7674
- ContinuingEd@azwestern.edu
Registration Hours: Mon - Thurs 8AM - 5PM, Fri 8AM - 4PM payments accepted via phone, mail or walk in. Please make checks payable to AWC. Visa, MasterCard, and Discover cards accepted.