Effective Listening Skills

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Event Details

Listening is the cornerstone of communication. Effective listening makes the person speaking feel valued, prevents miscommunication, speeds productivity, and creates more active forums of discussion. But listening goes beyond just hearing. From reading body language and facial expressions, to discerning emotions to accurately processing messages, listening involves a high level of observation, empathy and analysis. 

 

Upon completion of the class students will be able to:

·         Describe the importance of listening

·         Identify barriers to listening well

·         Implement the steps of active listening

·         Uncover hidden messages

·         Listen in emotional situations

·         Increase information flow to enhance productivity and teamwork

Admissions and Additional Details

Registration Hours: Mon - Thurs 8AM - 5PM, Fri 8AM - 4PM payments accepted via phone, or walk in. Please make checks payable to AWC. Visa, MasterCard, and Discover cards accepted.

Refund/Cancellation Policy: A 100% refund will be granted if a request is made 2 business days prior to the start of class. A 50% refund will be issued if notice is received less than 2 business days prior to class. No refunds will be issued after the first day of class.

Location Details

AWC Reskilling & Technology Center

1351 S. Redondo Center Dr.

Yuma, AZ 85365

 

Attachment(s)

Effective Listening Skills Flyer & Schedule

Contact Information