AWC Technology Service Desk delivers around-the-clock support

AWC Technology Service Desk delivers around-the-clock support

December 8, 2021

Yuma, AZ (December 8, 2021) – The Arizona Western College Technology Service Desk recently expanded its hours to offer 24/7 support for students, faculty, and staff ahead of finals week.

The official rollout to extend service desk hours started Dec. 1, following a successful soft launch that began Nov. 1.

These critical service enhancements provide continued on-site and in-person technology support across district campus locations, ensuring that the college community has access to the resources they require to be successful in real-time.

The change is part of a larger initiative to enhance AWC’s Information Technology Services and Support (ITSS) Department. ITSS joined CampusWorks in October to help the college meet the increased demand for information services and provide a technology-rich environment for students.

To access 24/7 support:
Email: servicedesk@azwestern.edu
Web: www.azwestern.edu/support/help-desk-request
Call: (928) 317-5892

Contact:
John Hallis
Information Technology Services & Support Interim CIO
Arizona Western College
John.Hallis@azwestern.edu
(928) 317-6240