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Event Details
The Taking Control of Conflict course equips participants with the skills to navigate conflicts successfully by helping them identify their preferred conflict resolution strategy. The course covers recognition of common workplace conflict sources, implementation of effective resolution strategies for each source and practicing behaviors to reduce tension.
Course Objectives:
- Identify your preferred strategy for handling conflicts
- Understand the characteristics and drawbacks of each typical approach to conflict
- Recognize the various sources of conflict that most often occurs in the workplace
- Implement strategies for effectively resolving conflicts that stem from each source
- Practice behaviors that minimize tension and conflict
- Proactively address issues before they escalate into problems
Admissions and Additional Details
Registration Hours: Mon - Thurs 8AM - 5PM, Fri 8AM - 4PM payments accepted via phone, mail or walk in. Please make checks payable to AWC. Visa, MasterCard, and Discover cards accepted.
Refund/Cancellation Policy: A 100% refund will be granted if a request is made 2 business days prior to the start of class. A 50% refund will be issued if notice is received less than 2 business days prior to class. No refunds will be issued after the first day of class.
Location Details
AWC Reskilling & Technology Center
1351 S. Redondo Center Dr.
Yuma AZ, 85365
Attachment(s)
Taking Control of Conflict Flyer & Schedule
Contact Information
Date(s)/Time(s)
Location/Venue
Fee
$95.00
Open to...
- Everyone
- Faculty
- General Public
- Prospective Students
- Staff
- Students