Google IT Support Professional

AWC's professional IT (Information Technology) certificates are designed to provide learners with working knowledge in troubleshooting, customer service, networking, operating systems, system administration, and security.


Date(s)/Cost

WHEN

TBD

WHERE

Online 

PRICE

TBD 


Details

Field of Interest
Computer and Information Technology

Type of Certification

IT Support Professional Certificate


What You'll Learn

Topics covered include:

  • Troubleshoot and resolve common IT issues across hardware, software, and networks.
  • Understand computer networking concepts, including protocols, IP addressing, and DNS.
  • Manage operating systems like Windows and Linux, including installation and configuration.
  • Provide effective customer support, using communication and problem-solving skills.
  • Use system administration tools to maintain and monitor IT infrastructure.