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Extraordinary Customer Service

Event Date(s)

Fri. May, 17 2019 - 9:00am to 1:00pm

Event Description

In this workshop students can expect to learn how to set excellent customer service standards for your area, identify ways of building customer rapport, improve your listening skills, take control of every call, say “no” in a positive way, remain calm when the customer is upset, cool down a hot customer, and implement strategies to avoid burnout.

Admission and Additional Details

N/A

Fee

$39 per participant

Open to...

Everyone
Prospective Students
General Public
Students
Faculty
Staff

Location Details

Downtown Center

1351 S. Redondo Center Dr

Room 170

Contact Information

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