Page updated on 03/21
Stay tuned to this page for regular updates as the response to COVID-19 evolves rapidly.
AWC COVID FAQ
The health of the Matador community is the top priority. This situation has raised many questions; we have tried to answer many of them here. If you have an issue that is not addressed below, please email Mandy.Heil@azwestern.edu.
Is the college closed?
The college is using the week of March 23-26 to transition to all-online instruction. That means a few things: Many offices will still be open as teams transition to remote work, but call ahead if you need to stop by in person. A very limited number of lab and career-tech classes will meet in groups of 10 or fewer this week as faculty work to transition to all-online teaching. Our student support services, like advising, tutoring and the academic library, will also transition to all-online support.
Where can I get COVID-19 updates about AWC?
For the most up-to-date information on Arizona Western College response to the COVID-19, please visit azwestern.ed/covid
Who is the best source for local, national and international coronavirus updates?
For broader information regarding the coronavirus, there are several good sources; we recommend reviewing updates and recommendations from the Centers for Disease Control and Prevention, the World Health Organization and, locally, the Arizona Department of Health Services. The Yuma County Health District also maintains a good web page.
Will there be on-campus security?
Arizona Western College Police Department is operational 24/7/365 and will continue to provide public safety services to the AWC community. For life-threatening emergencies, call 911. Non-emergencies, call 928-314-9500. For more information visit Campus Police.
What are the latest travel guidelines?
Following CDC guidelines, for the remainder of the Spring 2020 semester, the college is canceling all non-essential travel out-of-state, and all student field trips to campus, and field trips off of campus. In-state travel is currently not impacted, but employees are cautioned that all gatherings of 10 or more are no longer recommended.
How do I access my classes online?
Students will hear directly from faculty about how each class will be handled online. Some faculty will share content over class Blackboard platform, some will create Zoom classes, and some may use Interactive Television Network (ITN) facilities. If you have any problems understanding how to use the technology, please contact our AWC Service Desk.
If all classes are moving online, what do I do if I don’t have a computer or internet access?
Following guidelines from the CDC and our sister institutions, we are closing our computer labs and our physical tutoring and library spaces for the remainder of the semester. There are currently offers from Comcast, Spectrum, and Charter Communications to provide at least 60 days of free internet to homes with students that don’t currently have internet. If students have other hardware or software needs, please contact our AWC Service Desk via email or phone at (928) 317-5892
Will attendance requirements be the same online?
As with all courses, the faculty will establish attendance requirements for each course, and the students are expected to communicate with the instructor regarding any absences. Faculty will communicate with students regarding any changes in their attendance practices.
How will in-person activities such as performances, recitals, and studios be handled?
If your class is taught in a lab, studio or performance space, your professor will let you know what the current plans are. Some of these classes will still meet in person the week of March 23-26 as faculty prepare for all-online instruction to begin April 6, after students return from Spring Break (March 30 – April 3).
I have a student job on campus. Will that continue?
It is likely that many student jobs will not continue as our campuses transition to all-remote work. Your supervisor will be in touch with you to make specific plans.
What about the YCAT access to campus?
YCAT has suspended its Silver Route which transports students directly to AWC from San Luis. All other routes will remain in service at this time.
What do students in the Residence Halls do? Do I stay here? Are there circumstances where I’ll be required to move? What about food service?
All students have been asked to make other living arrangements if they have a viable alternative. Our Residence Life team is committed to maintaining service for those few students who cannot travel home due to travel bans or threats in their home countries. Sodexo will maintain a very simple Grab & Go service for the few students who remain on campus for as long as that service is needed.
What’s the status of the Academic Library, Tutoring, Computer Labs and Bookstore?
All services are transitioning to remote support. That means that you can reach out to our Academic Library or Tutoring to schedule the help you need to succeed in your classes.
- Student Success Center tutors are available Monday-Thursday 9 am - 6 pm and Friday 9 am - 1 pm. You can request a live online tutor or assistance through email at www.azwestern.edu/ssc, select “tutoring.” You can reach the Student Success Center by phone at 928-317-6029, by chat atwww.azwestern.edu/ssc, or by email at firstname.lastname@example.org or email@example.com
- The Academic Library is limiting access to the library facilities, but are still available to provide services. All online resources (databases, e-books, online magazines) are available at www.azwestern.edu/library. Chat reference services are also available through the library website, and chat reference services are available at 928-237-3650. You can reach the Library by phone at 928-344-7777 or by email at firstname.lastname@example.org.
- Career and Advisement Services staff is available by email or Zoom chat at email@example.com. Staff is also preparing for virtual advising services through Self-Service. More information to come.
Will there be any kind of refund for this semester?
Provided we continue with courses and see limited disruptions to the living and learning environment, we will not issue refunds for the semester.
What about my classes at UA-Yuma, ASU@Yuma or NAU-Yuma?
We are in constant contact with all of our partner institutions, but if you are a student with one of these universities, your best source of information is your faculty. Our latest information indicates that all three state universities are also transitioning to all-online instruction, with very limited exceptions. Please see our partner pages for more information here: University of Arizona, Arizona State University and Northern Arizona University.
Are all campus events canceled?
Following CDC guidelines, most of the planned non-essential events at our campus locations will be canceled for the next 8 weeks. We’ll do our best on the azwestern.edu/covid page and on the online calendar to keep things up to date.
What is the status of AWC Matador Spring sports schedule?
The NJCAA announced the cancellation of all spring sports, as well as winter championships. This includes games, practices and other team gatherings.
For the full NJCAA press release, visit here.
Is the college closing?
The College is using the week of March 23-26 to transition to teleworking as a top priority. That means there will be minimal staffing on our campuses, mostly from the IT, Facilities, Security, KAWC and Residence Life teams. The college is open, and transitioning to remote work.
I’m supposed to present at a conference. Should I cancel all travel?
All college travel out-of-state is canceled for the rest of the semester. Please work with the travel office to make sure your travel cancellation is completed.
All in-state and in-district non-essential travel is highly discouraged and will be at the discretion of your area’s cabinet member.
What if I have a sick family member or child care disruptions?
Please work with your supervisor to cover your job function and to plan. Please use your sick time and your vacation time, and please be in touch with Human Resources if you have a hardship or exhaust your available time.
Whom do I contact for HR-related questions?
If you have general Human Resources questions, please send them to firstname.lastname@example.org.