Initial contact—Client accesses College Publications’ website, either through the Public Relations and Marketing gateway, or direct address. Client fills out online email form and submits information. A job number is assigned and the job is logged into the College Publications Project List for tracking purposes.
First response—Creative Director reads email work requests and assigns job to a designer. The designer will call the client and makes set up an appointment (this usually happens within 72 hours).
Next response—Designer meets with client and fills out a creative brief form. The designer assesses the job, and, if appropriate, produces a publication schedule for client approval. A due date is agreed upon. Job is then placed in the "incubator" until all information for the job has been received. Jobs are tracked at a weekly production meeting.
Request for quotation—Designer generates job specs and a request for quotation for on campus and/or off campus printing. The Creative Director tracks estimates, determines low bidder and awards job. Designer conveys this information to the client for the purposes of generating a print request (for on campus jobs) or purchase order (for off campus jobs) and produces first job proof.
1st proof—Client picks up proof, reviews job for accuracy of information, corrects and returns proof according to the production schedule.
2nd–final proof(s)—Designer makes requested changes and produces second or final proof. The proofing cycle repeats until the job is approved.
Final file preparation—Designer performs final file preparation and sends job to vendor.
Job is received—Job is received FOB AWC loading dock. Designer and/or Creative Director accepts or rejects job.
Job is delivered—Job is sent to the client for distribution.
Job is archived—All electronic and paper files are archived and backups are made of the archives.