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AWC adds 24/7 telehealth access from TimelyMD to support students’ mental health needs

Yuma, AZ (September 2, 2021) – As part of Arizona Western College’s ongoing efforts to prioritize the health and well-being of the campus community, students now have free and immediate access to mental health support through TimelyMD, the leading telehealth company specializing in higher education.

TimelyMD developed its proprietary TimelyCare technology to offer students a 24/7 extension of campus health and counseling center resources that is as easy and convenient as making a video or phone call. Through the TimelyCare app on their phone or other devices, Arizona Western College students can now select from a wide-ranging menu of virtual care options from licensed psychiatrists and counselors in all 50 states – at no cost to them and without the hassle of traditional insurance – including: 

  • On-demand mental health support (TalkNow)
  • Appointment-based mental health counseling
  • Psychiatric support

TimelyCare allows students to see the profiles, faces and specialty care details of a diverse range of licensed psychiatrists and counselors available to them. They can choose to meet with a specific provider or select the first available. Typical consultations begin within 5-10 minutes – less than the amount of time it takes to walk across campus.

“This program will enhance campus resources by making care more readily available to students whenever it’s convenient for them. It will also help reduce the stigma of mental health counseling and grant peace of mind to students and their families,” said Laura Sandigo, AWC Director of Student Resource Services.

Demand for teletherapy visits skyrocketed during the COVID-19 pandemic and continues to be high even as everyday activities resume. Mental health remains the top concern of college and university presidents, and more than 60 percent of students who have sought mental health support from TimelyMD said they would have done nothing if the service were not available to them.

“Similar to food delivery apps or contactless payment, students might not have tried telehealth before the pandemic, and now they can't imagine life without its ease of use, convenience and immediacy,” said Luke Hejl, TimelyMD CEO and co-founder. “Studies have shown that one of the best ways to keep students engaged, enrolled and on track to graduation is to keep them physically and mentally healthy. Through TimelyCare, we are proud to deliver best-in-class virtual care to help Arizona Western College students thrive.”

Arizona Western College provided students with the opportunity to register for the program at the Yuma Campus Starbucks and the San Luis Learning Center on Wednesday and had over 100 students sign up. Upon registering, students were also entered into a contest to win an Amazon gift card. The registration contest will continue until September 10. Representatives from TimelyCare also visited classrooms, participated in a student leadership luncheon, and gave a collegewide presentation to help the campus community learn about the program. AWC students can visit to get started.

About TimelyMD
TimelyMD is the leading telehealth provider specializing in higher education. Its mission is to improve the well-being of college students by making virtual medical and mental health care accessible anytime, anywhere. The comprehensive TimelyCare solution optimizes campus resources and supports clinical staff by delivering continuity of care to hundreds of thousands of students at more than 100 colleges and universities. Customizable by school, TimelyCare’s wide-ranging telehealth and teletherapy services – including on-demand and scheduled medical care, on-demand and scheduled mental health counseling, psychiatric support, health coaching, and faculty and staff guidance – are designed to help students thrive in all aspects of their lives. Visit for more information.

Laura Sandigo
Director of Student Resource Services
Arizona Western College
(928) 344-7629

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