Business Writing and Grammar Improvement
Poorly written business letters and memos will not get the results you are seeking. Learn to create business correspondence that presents your messages in a clear, concise and effective matter.
Building a Work Environment that Inspires Trust, Commitment and Enthusiasm
Identify ways for your staff to generate healthy change and new ideas. Develop an understanding of how to communicate to build support, understanding and acceptance. Learn what steps can be taken to create a culture of ethics and integrity at your workplace. Apply five keys to achieving trust and commitment to your work.
Diversity in the Workplace
A world without diversity would be bland. Differences not only add spice to life, but they are key ingredients for building strong futures based on common goals. In order to grow as individuals and as a company, we must learn values and manage diversity in the workplace. In addition, certain communication skills can be developed that will aid us in the process.
40 Hours - Invest In Yourself
We each get 24 hours a day to use or lose. We spend close to 40 hours a week at our jobs. That’s a good third of our waking hours. Since you probably don’t have a choice about working, doesn’t it make sense to personally benefit from all the time you invest in your organization since you’re going to be there anyway? Your short-term actions multiplied by time equals your long-term results.
Fun in the Workplace
Discover why fun can improve workquality and mental health. People working in an environment that they enjoy are more likely to be calm, stress free and happy. In stimulating environments, employees enjoy their time at work and they will also excel. A fun workplace is not only more productive, but it attracts people and profits.
Functions of the Supervisor
You will be able to demonstrate an understanding of the basic functions of a supervisor in reaching goals and objectives, organizational authority, characteristics of an effective leader and creative problem solving and decision making.
Fundamentals of Effective Supervision
Course goal is to learn the fundamental skills and knowledge necessary to be an effective supervisor and leader.
Modern Supervision Challenges
You will be able to demonstrate an understanding of the roles and responsibilities of a successful supervisor in a fast-changing, diverse work environment.
Address speaking anxiety, recognize the advantages of speaking styles for particular situations, create an outline for an organized speech, deliver an organized speech, use visual complements to present message, discuss and practice characteristics of a competent speaker, incorporate eye contact into presentations, practice correct posture while speaking, demonstrate appropriate, purposeful gestures while speaking, identify other speakers’ distractions, analyze own strengths and weaknesses in speaking, create a plan of action for dealing with weaknesses in speaking.
You will be able to demonstrate an understanding of and competency inusing six supervisory skills. These skills include: Communications; Motivating Employees; Improving Productivity; Supervising “Problem” Employees; Managing Time and Stress; and Managing Conflict and Change.
Supervision and Human Resources
You will be able to demonstrate an understanding of the roles and responsibilities of a supervisor in relation to employee selection, orientation and training, performance appraisals, disciplinary action and impact of the law.
Taking Charge of Change
Change can be disorienting for your employees. They may resist it or unwittingly sabotage it with their lack of understanding, enthusiasm or interest. Discover how to successfully discourage negativity brought about by changes in the workplace. Empower your employees to enthusiastically embrace change.
Eat that Frog! A course that all employees will benefit from. Eliminate timewasters! Learn techniques for setting and sticking to priorities. Take control over both work and home life. Organize your work day and/or your home life.
Color has been used to shape and describe our lives, our habits, our values and our feelings throughout the ages. Research into the physiological effects of color has shown that it truly has an impact on our lives, often in unconscious and mysterious ways. Distinctive colors were chosen for their direct association with the psychological and physiological needs of people. Your organization can see immediate results, including better communication, more harmonious relationships, improved morale, strengthened teams, reduced absenteeism and decreased turnover.
Essential Steps to Hire the Right Person for the Job
“It’s more than a gut feeling.” This course will teach you how to use effective interviewing techniques that allow for interviewing control. Discover why it is important to make hiring selections based on facts and information and not a gut feeling. Recognize why some questions cannot be legally asked in the interview process.
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