Mission
The mission of the Technology & Network Services Department is to provide excellent, timely technology service and support to AWC's faculty, staff, and students.
Who We Are
TANS is comprised of three programming areas -- Network Services, Programming Services, and Technology Services -- but the Help Desk is your point of contact when you need assistance with ANY technology, network, phone, or AWC website-related issue.
To contact the AWC Help Desk, you can call 928.317.5892 or e-mail your request to helpdesk@azwestern.edu, and we will ensure that you get the support you require.
- Assistance with PC's, Mac's, printers, and other peripherals
- Student & employee e-mail, WebAdvisor, Datatel, and Blackboard accounts
- Technology purchases (software, computers, peripherals, etc.)
- Network support and telecommunications (phone system, PDA’s, etc.)
- Datatel programming and systems analysis
- Software installation, use, and licensing
- Needs-analyses, research, and recommendations for the procurement of technology-related equipment and supplies
- Conference & Events support (graduation, guest speakers, board meetings, etc.)
- Training (Outlook, Datatel, Web-page Editing, etc.)
- Much, much more...
The Help Desk should be the first place you call if you need any sort of technical assistance. We look forward to hearing from you!
Network Services
Chad Coleman - Network Services Coordinator
- Damian Aguirre - Web Developer
- Damien Bates - Web Master II
- Roy Davis - System & Network Manager II
- Michael Loether - System & Network Manager I
- Chiu Szeto - System & Network Manager II
Programming Services
Matt Crampton - Programming Services Coordinator
- Rama Aluri - Programmer/Analyst
- Teresa Livingston - Computer User Support Specialist II
- Anton Morrissette - Senior System Analyst
- Vicky Thompson - Programmer/Analyst II
Technology Services
Brenda Warnock - Technology Services Coordinator
For best service, please contact us via email at helpdesk@azwestern.edu or via phone at 928.317.5892.
For those requiring a mailing address, you can use the following:
Technical Services - Help Desk
Arizona Western College
2020 South Avenue 8E
Yuma, AZ 85365
Equipment Checkout
The Technology Services' Help Desk has an equipment checkout counter, which is located in the northeast corner of the building next to the Library. Equipment can be checked out for up to two weeks by faculty or full-time staff only.
