Mission
The mission of the Technology & Network Services Department is to provide excellent, timely technology service and support to AWC's faculty, staff, and students.
Who We Are
TANS is comprised of three programming areas -- Network Services, Programming Services, and Technology Services -- but the Help Desk is your point of contact when you need assistance with ANY technology, network, phone, or AWC website-related issue.
To contact the AWC Help Desk, you can call 928.317.5892 or e-mail your request to helpdesk@azwestern.edu, and we will ensure that you get the support you require.
- Assistance with PC's, Mac's, printers, and other peripherals
- Student & employee e-mail, WebAdvisor, Datatel, and Blackboard accounts
- Technology purchases (software, computers, peripherals, etc.)
- Network support and telecommunications (phone system, PDA’s, etc.)
- Datatel programming and systems analysis
- Software installation, use, and licensing
- Needs-analyses, research, and recommendations for the procurement of technology-related equipment and supplies
- Conference & Events support (graduation, guest speakers, board meetings, etc.)
- Training (Outlook, Datatel, Web-page Editing, etc.)
- Much, much more...
The Help Desk should be the first place you call if you need any sort of technical assistance. We look forward to hearing from you!
Technology Services (AWC Help Desk)
Network Services
Chad Coleman - Coordinator of Network Services
- Damian Aguirre - Web Developer
- Damien Bates - Web Master II
- Federico Cinco Sosa - Network Manager II
- Roy Davis - System & Network Manager II
- Chiu Szeto - System & Network Manager II
Programming Services
- Rama Aluri - Programmer/Analyst
- Teresa Livingston - Computer User Support Specialist II
- Vicky Thompson - Programmer/Analyst II
For best service, please contact us via email at
helpdesk@azwestern.edu
or via phone at 928.317.5892.
